RETURNS & REFUNDS

We want you to feel confident shopping with Najmora.

If you receive a product that is damaged, defective, incorrect or otherwise eligible under our return policy, please contact us within the specified return period shown on our website.

RETURN CONDITIONS

To be eligible for a return, the product may need to be:

• Unused and unworn

• In its original condition

• With original tags and packaging

• Accompanied by the required order details

Products that show signs of use, washing, damage or alteration may not be eligible for return.

WRONG OR DAMAGED PRODUCT

If you receive an incorrect or damaged item, please contact our support team as soon as possible and provide the required photographs or other information so we can review the issue.

REFUNDS

Approved refunds will be processed using the applicable refund method and within the timeframe communicated by Najmora.

Shipping charges, return shipping costs or other deductions may apply depending on the reason for the return and the applicable policy.

EXCHANGES

Where available, exchanges are subject to product availability and the applicable return conditions.

CONTACT

For any return or refund request, please contact our customer support team with your order details.

Najmora reserves the right to review each request according to the applicable return policy and applicable law.